Privacy Policy

Effective Date: May 12, 2026 Last Updated: May 12, 2026

Mike Hammer Moving (“Mike Hammer Moving,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have when you visit mikehammermoving.com or use our moving and related services.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or submit information to us.

1. Who We Are

Mike Hammer Moving is a family-owned and operated moving company based in Lenexa, Kansas, providing residential, commercial, office, senior, furniture, piano, packing, labor-only, and junk removal services throughout the Kansas City metropolitan area and nationwide.

Mike Hammer Moving 12620 W. 92nd St. Lenexa, KS 66215 Phone: 913.927.4347 Email: contact@mikehammermoving.com DOT #2929832

2. Information We Collect

We collect information in a few different ways, depending on how you interact with us.

Information You Provide Directly

When you request a quote, schedule a move, contact us, or otherwise communicate with us, you may provide:

  • Full name
  • Phone number
  • Email address
  • Current and destination addresses (origin and delivery locations)
  • Move date and details (size of home or office, inventory descriptions, special items such as pianos or antiques, access details like stairs or elevators)
  • Service preferences (packing, labor-only, storage, junk removal, etc.)
  • Payment information when booking a move (processed through secure third-party payment processors)
  • How you heard about us (referral source)
  • Any other information you choose to include in a message, comment, or review

Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies, server logs, and similar technologies, including:

  • IP address and approximate location
  • Browser type and version
  • Device type, operating system, and screen size
  • Pages viewed, time spent on pages, and links clicked
  • Referring website or search query
  • Date and time of your visit

Information from Third Parties

We may receive information about you from:

  • Referral partners, realtors, and prior customers who refer you to us
  • Review platforms (such as Google, Facebook, and Nextdoor) when you post a public review
  • Advertising and analytics providers that help us understand how visitors find and use our site

3. How We Use Your Information

We use the information we collect to:

  • Prepare and send you a moving estimate or quote
  • Schedule, coordinate, and perform your move or related services
  • Communicate with you about your move, including confirmations, scheduling changes, arrival times, and follow-up
  • Process payments and maintain billing records
  • Respond to questions, requests, reviews, and customer service inquiries
  • Send you service updates, seasonal reminders, promotions, or newsletters (only where permitted, and you can opt out at any time)
  • Improve our website, services, and customer experience
  • Measure the effectiveness of our marketing and advertising
  • Comply with legal obligations, including U.S. Department of Transportation (DOT) recordkeeping requirements
  • Detect and prevent fraud, protect our property and personnel, and enforce our terms

4. How We Share Your Information

We do not sell your personal information. We share information only as needed to operate our business and as described below:

  • Our team and crew members who need access to perform your move
  • Service providers and vendors who support our business, such as customer relationship management (CRM) systems, scheduling software, payment processors, email service providers, cloud storage, and IT support
  • Subcontractors or partner movers when long-distance or specialty services require coordination with another licensed carrier
  • Advertising and analytics partners (such as Google Analytics and social media advertising platforms) for aggregate reporting and ad measurement
  • Legal and regulatory authorities when required by law, subpoena, court order, or to protect our rights, your safety, or the safety of others
  • In connection with a business transaction, such as a merger, acquisition, financing, or sale of assets, in which case your information may be transferred as part of that transaction

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies (such as web beacons and pixels) to remember your preferences, understand how the site is used, and support advertising. Categories of cookies we use include:

  • Strictly necessary cookies required for the site to function (for example, to submit a quote request form)
  • Performance and analytics cookies that help us understand site traffic and usage patterns
  • Functional cookies that remember choices you make
  • Advertising cookies used to deliver relevant ads and measure their effectiveness

You can control cookies through your browser settings and can usually delete or block them at any time. Blocking some cookies may affect your experience on our site. To opt out of Google Analytics specifically, you can install the Google Analytics Opt-Out Browser Add-on at https://tools.google.com/dlpage/gaoptout.

6. Third-Party Links and Services

Our website may include links to third-party websites such as social media pages, review sites, or partner businesses. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party website you visit.

7. Data Security

We take reasonable administrative, technical, and physical safeguards to protect the personal information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, and you provide information to us at your own risk.

8. How Long We Keep Your Information

We retain your personal information only for as long as needed to provide our services, meet our legal and regulatory obligations (including DOT requirements for motor carriers), resolve disputes, and enforce our agreements. When information is no longer needed, we take steps to securely delete or anonymize it.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

  • The right to know what personal information we collect, use, and share
  • The right to request a copy of the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information, subject to legal exceptions
  • The right to opt out of certain marketing communications
  • The right not to be discriminated against for exercising your privacy rights

To exercise any of these rights, contact us using the information in Section 13. We will respond within the time required by applicable law. We may need to verify your identity before fulfilling your request.

Do Not Track

Some browsers offer a “Do Not Track” (DNT) signal. Because there is no industry standard for how to respond to DNT signals, our website currently does not respond to them.

10. Marketing Communications

If you have provided your email address or phone number, we may send you information about our services, promotions, or moving tips. You can opt out at any time by:

  • Clicking the “unsubscribe” link in any marketing email
  • Replying “STOP” to text messages (if applicable)
  • Contacting us directly at contact@mikehammermoving.com

Even if you opt out of marketing messages, we may still send you transactional or service-related communications, such as quote confirmations, scheduling updates, and invoices.

11. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Significant changes will be communicated through a notice on our website or other appropriate means.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:

Mike Hammer Moving 12620 W. 92nd St. Lenexa, KS 66215 Phone: 913.927.4347 Email: contact@mikehammermoving.com

We are committed to working with you to resolve any privacy concerns you may have.