When organizing a move to a new location, whether it’s a residential home or office building, searching for professional help can feel cumbersome. You’ve likely encountered terms like “moving broker” and “moving company” but aren’t quite sure what the difference is between the two.
While the end goal is to move your belongings from point A to point B, a moving broker and a moving company operate differently.
Let’s dive into what a moving company and a broker do to help you decide which service is best for your move.
What is a Moving Broker?
A moving broker acts as a middleman between the customer and the movers. The customer will contact the moving broker, who will then organize and arrange the details of the move with a moving company.
These brokers do not have a staff of professional movers or keep a fleet of moving trucks ready to help. Instead, they use their network to find a moving company that is available for the date of your move.
Advantages of a Moving Broker
One of the benefits of working with a moving broker is that they will find a moving company that is available for the day of your move. This is especially helpful if the moving date is quickly approaching or you are moving in high season. Plus, it saves time on making calls to various moving companies in the area.
Disadvantages of a Moving Broker
There are also some disadvantages of working with a moving broker instead of a moving company.
- Lack of Liability – Since the moving broker is not physically moving your items, they may not be held liable for damage.
- Difficulty in Communication – While the broker should be your point of reference, many will refer the customer directly to the moving company, causing confusion.
- Misleading Pricing – A moving broker will likely inflate the rate for a move, charging more than what the moving company would charge directly.
- No Choice of Moving Company – The broker will choose which moving company helps the customer move, not the customer.
What is a Moving Company?
A moving company is equipped with a professional team of movers and a fleet of moving trucks ready to assist with a residential or commercial move. They work directly with the customer to organize and execute the move.
Some moving companies offer additional services, such as professional packing and piano moving.
Some moving companies are even hired by moving brokers if they have availability on certain dates.
Advantages of a Moving Company
Working directly with a moving company gives the customer more control over the situation.
Some benefits of working with a moving company rather than a broker include:
- Liability Insurance – Most moving companies are insured in case items are damaged or lost.
- Choice of Moving Company – Customers can choose a moving company based on reputation and reviews.
- Fair Pricing – Working directly with a moving company offers customers face-value pricing.
- Direct Communication – Customers have one point of contact if they have questions about the service, move, or arrangements.
Disadvantages of a Moving Company
If you decide to work with a moving company, one of the disadvantages is finding one that is available on the day of your move, especially during peak moving season.
You’ll have to spend time researching and calling different moving companies to find a reliable and available one.
Hire Kansas City’s Leading Moving Company for Your Next Move
If you’re looking to move in the Kansas City area, don’t waste your time looking for a moving broker that can cause confusion and connect you with unreliable movers.
Instead, go directly to the source and call Mike Hammer Moving!
Our moving crew is ready to do all the heavy lifting – and packing if needed – to make your move smooth, seamless, and stress-free.
Request a free quote for your upcoming move in the Kansas City area today!

